Colletto Villas - Coreglia Anteminelli, Provincia di Lucca

Beatrice Fanzaga

Ho prenotato presso questa struttura nel mese di Marzo per un soggiorno in Luglio con un gruppo di altre 6 persone per una festa di addio al nubilato. La prenotazione era per quella che viene chiamata e affittata come Villa Serena, una villa del complesso con piscina privata. 2 giorni prima veniamo avvisate che la piscina della nostra villa è inutilizzabile e dovremo utilizzare quella della villa accanto, poco male, visto che il giorno del nostro arrivo ci viene comunicato 2 ore prima del check in che la nostra villa è inagibile e verremo dirottate a un hotel 3 stelle a 25 minuti di macchina dalla piscina privata. Cerchiamo di ottenere chiarimenti, ma nulla da fare, il proprietario non si mostra in alcun modo né comprensivo del nostro disagio, né collaborativo. Le 3 stanze dell'Hotel che dovevano essere Suite non lo erano. Ad accompagnarci a titolo gratuito alla piscina 2 macchine, una delle quali, guidata da un anziano con evidenti problemi di salute. Strada in collina, piena di tornanti, con un uomo operato alla cataratta il giorno prima. Giunte alla piscina, l'orrore: era molto molto evidentemente sporca. Inoltre siamo state costrette ad utilizzare il bagno privato di un'altra villa in affitto a un'altra famiglia, che nemmeno era stata avvisata, rendendo tutto davvero sgradevole e imbarazzante. Avevamo prenotato una degustazione con aperitivo (profumatamente pagata), aperitivo non pervenuto e degustazione fatta con 3 bottiglie totalmente a caso e senza servizio. A cena il menù concordato non è stato rispettato (perché Palmi, il proprietario non l'ha comunicato allo chef correttamente) e il cuoco non è nemmeno stato messo al corrente delle allergie comunicate. Menzione d'onore per il servizio cena di Nicola e Monda che insieme sono stati l'unica nota positiva del soggiorno.
Un disastro su tutta la linea, nemmeno 1 euro di rimborso e proprietario scorbutico e superficiale. Alle nostre lamentele ci è stato da lui unicamente risposto ''Drink more''.
Non prenotate tramite contatto con il proprietario o tramite il sito, almeno prenotando da terze parti potrete sperare in un rimborso.

Francesca Ilaria Ranzani

Meraviglioso weekend!!! La location molto bella, abbiamo notato solo qualche piccola imperfezione all'interno dell'appartamento, ma nulla di grave.
Consigliato!!

Gaetano Cristiani

Location stupenda. Personale preparato e super accogliete. Consigliatissimo!

Michele Maffei

Posto metaviglioso

Christina Winkler

!!! Achtung!!!
Diese Unterkunft entspricht nicht dem, was sie vorgibt.
Wir haben die Unterkunft hauptsächlich wegen dem Whirlpool gebucht, dieser war kaputt.
Das Apartment ist außerdem verdreckt, staubig, überall sind Spinnweben, man hat das Gefühl hier hat schon ewig niemand durchgeputzt. Auf Nachfrage für eine zweite Decke haben wir eine benutzte dreckige bekommen. Wir haben das Apartment nach kurzer Zeit früher verlassen, es waren wirklich unzumutbare Zustände. Der Gastgeber hat uns mehrmals gebeten keine negative Rezession zu schreiben, allerdings wollen wir zukünftige Gäste vor einer Enttäuschung bewahren.

Es ist sehr schade. Das Anwesend hätte wahnsinniges Potential - der Ausblick und die Gegend ist wunderschön. Leider ist es sehr herunterkommen.

Mark Kale

Booked a 4 night stay. Upon a very difficult ride up hairpin turns we arrived with no idea where to go. After walking around overgrown unkept grounds we happened upon our villa. It appeared the place was closed for the season as it was deserted with everything put up. The pool was full of debris and no cushions on furniture. As we entered we fell over the cushions (for pool furniture). The sofa was tattered and cushions dirty and zipper side out. There was no furniture on our veranda and I was complete overgrown. We quickly decided to not stay and informed our host. No apology of the poor condition and mentioned we were last guests of the season. Offered no refund or partial refund.

Very disappointed

Last thing, he had us cancel our reservation with Booking.com and book directly with him. Guess I know why now.

Andrea DeForge

We got married at Colletto Villas in October 2023 and it was AMAZING! We stayed for 3 nights and honestly, it was the BEST experience! Palmi was great to work with. We did a pizza party upon arrival, the wedding the following day and then brunch and a winery the day after. The food was SO GOOD, like the best ever!! We couldn't have asked for a better weekend with our small group of family and friends (12 people total). Everyone still talks about how perfect our wedding was!!

For those of you reading the other reviews and seeing 1 star, please kindly ignore them! Remember, this farmhouse was built in the 1800s so of course there will be some bugs and dirt. This didn't bother any of us, we spent most of our time outside anyway!

We'd 100% stay here again and we plan too! Palmi is awesome!

Kristinn Benediktsson

Warning

An extremely disappointing experience—by far the worst rental I’ve encountered.

I am 100% sure that some of the positive reviews here are fake and made by host Pálmi himself.

To break it down, I’ve provided a brief summary for those who don’t want to read the full details, followed by a more in-depth account.

Short Version - The House:
The house is old, which I expected, and that’s the only reason I’m giving it 1 star. The location is decent once you manage to make it up the hill. However, there’s no air conditioning in the downstairs bedrooms (a fan does not count as air conditioning). The water supply was unreliable throughout our stay, making it difficult to even take a shower.

Short Version - Cleanliness:
I’m at a loss for words. We had to spend the first two days cleaning the place ourselves. The photos will speak for themselves. The laundry room was in such a state of disarray that we couldn’t even enter to use the machines.

Short Version - The Host:
When we tried to address the cleanliness issues with the host, they became defensive and blamed us for the condition of the property. Despite staying for a week, it took four days for them to attempt any cleaning, and even then, it was minimal. The host Pálmi was extremely unfriendly.

The Longer Version:

There’s a significant difference between “old” and “dirty.” Old houses can be well-maintained and kept clean, but this one appears as if it hasn’t been cleaned in decades. The doors and windows are in poor condition, allowing insects—including scorpions—easy access to the interior. The house hasn’t been painted in years, possibly decades, despite the owner’s claims in response to other reviews.

Many guests we spoke with were confused about what they had rented. The photos are misleading, and the people staying in the basement below us thought they had rented our house before they arrived.

The pools are NOT heated; they are very cold and not cleaned daily. I had no desire to use them. The water supply is so poor that you must choose between using water for the house or the pools.

No smoke detectors in the house.

I have no doubt the owner will reply to this review in an attempt to dismiss my concerns. I urge you to read all the negative reviews and see the pattern for yourself.

All in all, this was a dreadful experience that cast a dark shadow over our vacation.
The 1 star is for the location.

Please contact me if you need further information.